The Need
JRF Ortho is one of the leaders in providing orthopedic surgeons with cartilage solutions to help patients regain movement and mobility with allograft joint repair. Our client needed a faster way to provide highly specific, priority graft requests between its tissue suppliers and its surgeon clients.
The Solution
By working closely with JRF Ortho’s team and understanding the day-to-day workflow of supplier technicians, Epic designed and developed a groundbreaking enterprise iPad application tailored specifically to the fast-paced, high-stakes world of orthopedic tissue matching. This innovative mobile solution streamlined the way technicians collect, evaluate, and fulfill priority graft requests, providing an intuitive, step-by-step process that ensures speed, accuracy, and compliance with clinical needs.
The application’s technician dashboard offers real-time visibility into surgeon-specific criteria, enabling faster decision-making and more precise graft matching. By digitizing and automating many of the manual steps in the process, the platform reduces turnaround time, minimizes errors, and greatly enhances collaboration between JRF’s supply chain and its surgeon clients. The result is a first-of-its-kind digital tool that supports JRF’s mission of improving patient mobility while optimizing operational efficiency across their network.
Key Features
- Decision matrix for technicians to obtain critical criteria and priority levels before grafting
- Detailed filter settings to locate highly specific surgeon requests
- Graft ID system that pulls and sends data between JRF’s database and the front end, with application caching ability
- CMS for user management and production session review
- Targeted, in-app notifications for critical surgeon requests and specification requirements
- Photo capturing with picture drawing overlay tools for markup/editing
- Tissue defect and grading selections, along with additional free-form technician description fields